Trams & Condition

Last updated: 29 December 2025 1. Introduction By accessing or using our salon website and booking any of our services, you agree to be bound by these Terms & Conditions. [web:1][web:11] If you do not agree with any part of these terms, you should stop using the website and refrain from booking our services. [web:18] 2. Appointments & Bookings All appointments are subject to availability and are only confirmed once you receive a booking confirmation from the salon via call, SMS, or email. [web:1][web:11] You are responsible for providing accurate contact details so that we can reach you regarding your booking or any necessary changes. [web:18] 3. Cancellations & No‑Shows To cancel or reschedule an appointment, we request at least 24 hours’ notice prior to your scheduled time, unless otherwise stated by the salon. [web:11][web:12] Late cancellations or no‑shows may result in a cancellation charge or the loss of any deposit paid for the booking. [web:6][web:11] 4. Fees & Payments Service prices are displayed on our website or in-salon and may be updated from time to time without prior notice. [web:1][web:5] Payment is due at the time of your appointment, and we may accept cash, cards, or other methods as communicated by the salon. [web:5] 5. Health, Allergies & Patch Tests Before certain treatments, you may be required to complete a consultation form and inform us of any medical conditions, allergies, or sensitivities. [web:1][web:7] For color and chemical services, a patch test may be required at least 24–48 hours before your appointment, in line with manufacturer or salon policy. [web:7][web:10]